SHIPPING POLICY

Shipping Policy

At Pepper Agro, we are committed to providing you with a seamless shopping experience. We offer standard shipping using reliable freight methods, including both land and air shipment, ensuring your orders reach you in a timely manner.

**Shipping Times:** Orders are typically processed within 2 working days. After processing, standard shipping usually depends on various factors including your location. Please note that unexpected delays may occur due to weather or other unforeseen circumstances.

**Shipping Costs:** Shipping costs are calculated at checkout based on the weight and size of your order, as well as the delivery destination. Free shipping may be available on orders depending on the offers which we run on time to time basis.

**Order Tracking:** Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your shipment's progress.

**Damaged:** In the rare event that you receive damaged goods, please take a photo of the damage and contact our service team within 7 calendar days. We will review the submitted evidence and assess the situation internally before processing your refund or replacement.

**International Shipping** We currently offer shipping to select international locations. Additional customs fees and duties may apply and are the responsibility of the customer.

Returns:** For information on returns, please refer to our Return Policy page. We are dedicated to ensuring your satisfaction and will do our best to resolve any issues.

Thank you choosing Pepper Agro. If you have any questions or concerns about our shipping policy, feel free to reach us at contact@pepperagro.in

RETURN POLICY

Our Return Policy is designed to ensure your satisfaction with every purchase. If you're not completely happy with your order, you can return it within 7 calendar days of delivery for a full refund or exchange. Items must be in their condition and packaging. If you receive damaged goods, please take a photo and contact our service team within 7 calendar days for assistance.

PAYMENT METHOD

We accept a variety of payment methods to ensure a seamless experience for our customers. In India, you can make payments using credit cards, online payments, and UPI. Additionally, we partner with trusted providers like PayU Money and Razorpay to offer even more options. Your convenience is our priority!

WHOLESALE INQUIRIES

For all wholesale inquiries, please reach out to us at contact@pepperagro.in or call us at 7411600641. We look forward to assisting you!